Customer Services

FELDA IFFCO's extensive network of sales offices across the globe allows our sales representatives to remain close with our customers at all times. FELDA IFFCO's dedicated shipping team ensures that shipping documents are processed in a timely fashion to facilitate our customers' clearance of their consignment from the port effectively. FELDA IFFCO's price outlook report can be used as a tool to assist customers to make buying decisions. FELDA IFFCO's merchandising team is available to provide 3 to 6 months forward pricing through hedging mechanism including customized procurement and risk management models. FELDA IFFCO's production team adopts and benchmarks best practices to remain the least cost operator in the industry.

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